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Front Desk


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Front Desk App

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Attendant Logs

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Quick Help

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Attendance and Front Desk Logs

When you’re ready to delve into all the data you’ve collected using the Check-in system, you can view – and/or...

Initial Setup and Check-In Instructions

We recommend your staff use our Front Desk iPad app to check members in. This app was designed for teenage...

Where to find the Attendant Password

Your club’s Secret Key WILL be different than below! Check YOUR site for your unique key.

Selling Concession Credit and Deducting Credit using our Front Desk app

If your club has a Snack Bar you can go cashless by having members pre-pay for concession credit through your...

Managing and Understanding Concession Balances

Concession balances are unique to each account holder in a household. When your online store sees a Concession Credit product...

iPad Settings to use the PoolDues Member app in Kiosk Mode

Our self-service check-in kiosk app will log attendance data and allow members to self-subtract Pre-Paid Guest Passes or add guests...

Concession Balances in the Member Dashboard

Members can view their concession credit in the Balances section of the Member Dashboard. If the member owes money they...

Guest Tracking

If your club wants to track guests, you can configure what information to gather and when. From the Guests Dashboard,...