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Pre-Sales Questions

Does your service replace our current website?

Yes, we create and host a modern website for your club. Our flat per year fee includes hosting your site,...

Does PoolDues take a cut of sales?

No, your club immediately receives full payment directly from PayPal whenever a member pays for anything. We do not receive any portion...

What about Online Processing Fees?

We frequently get asked about online processing fees. This is totally understandable. Usually it starts with: “Our pool hasn’t ever...

Can non-profits avoid transaction fees?

While most swim and tennis clubs are non-profit organizations, they are not charitable non-profit organizations, so to Paypal they are...

What info do you need from us to get set up?

Here’s what we need to set up your Shiny New Website… The PayPal email where your club receives funds. Don’t worry, we don’t...

Can we do a slow roll out to test Pool Dues?

We can go as quick or as slow as you want. If your Board isn’t ready for a complete website...

Does PoolDues integrate with Quickbooks?

The short answer is yes. Transactions made through PoolDues get sent to PayPal. With QBO (online) integration to your PayPal...

What if we need some help with our new website?

No problem! In addition to this amazing Knowledge Base that we are constantly updating, we provide clubs with an ongoing...

How do we create a Paypal account for our Swim and Tennis Club?

Are your members not paying until the week before the pool opens? How about your board members? Are they not...

Do we have to stop using SwimTopia or Team Unify for our swim meets?

Nope! We recognize that SwimTopia and Team Unify both have important features for swim teams, swim meets, pool records, and other...

What if we start using PoolDues when some members have already paid for the upcoming pool season?

That’s no problem. When we import your member list, we just need to know which members have paid vs. which...

From Purchase to Launch and Beyond: an overview of PoolDues steps

We will start setting up your temporary site immediately upon purchase, including gathering whatever pictures and content and membership information...